Air Purification
Air can get dusty when wet walls or mould are being cleaned. Our air purification service in Malvern uses special filters to help remove dust and other small particles from the room.
View Service DetailsWater all over the kitchen floor? Or have you found a wet patch near a wall? A leaking pipe, broken washing machine or heavy rain can leave water in places you can't easily see. We help people in Malvern clean up after leaks and floods. Our water damage restoration service includes water removal, wet carpet cleaning and drying floors and walls. We can also check if water has gone under the flooring. If a pipe is still leaking, a licensed plumber will need to fix it first.
Air can get dusty when wet walls or mould are being cleaned. Our air purification service in Malvern uses special filters to help remove dust and other small particles from the room.
View Service DetailsWater can stay inside walls and under floors even when the surface looks dry. Our structural drying service in Malvern helps dry these wet areas using fans and drying machines.
View Service DetailsDoes a room smell damp after a leak? Our odour control service in Malvern helps find where the smell is coming from and treat it. Any wet areas need drying too.
View Service DetailsFound mould on a wall or ceiling? Our mould remediation service in Malvern helps clean the affected area and deal with damp spots that may be causing the mould.
View Service DetailsA blocked sewer or overflowing toilet can leave dirty water on the floor. We help with sewage cleanup in Malvern, including water removal and cleaning damaged areas.
View Service DetailsWet wooden floors can swell, bend or start to lift. We check for water under the boards and use suitable floor drying equipment when the floor can be saved.
View Service DetailsGot standing water in a room? Our water extraction service in Malvern helps remove it using pumps and water vacuums. We also check whether more drying is needed.
View Service DetailsCarpet soaked after a washing machine leak or flood? Our wet carpet cleaning service in Malvern helps remove water and dry the carpet and the layer underneath.
View Service Details
Finding water in your home is stressful enough. You shouldn't have to deal with confusing answers as well. We explain which areas are wet, what can be dried and whether anything may need replacing. You'll know what the job involves before work starts. We also offer a 100% service guarantee on agreed work, with the terms explained before booking.
Water can come from a broken pipe, a leaking roof or an appliance. Even a small leak can cause trouble if it goes unnoticed.
A split pipe can flood a kitchen, bathroom or hallway in a short time.
Heavy rain can bring water inside through doors, windows or low areas.
A damaged roof may let rainwater into the ceiling and walls.
A loose hose can leave the laundry floor and nearby rooms wet.
A dishwasher leak can leave water under cupboards and kitchen floors.
A leaking hot water unit can soak floors and walls nearby.
A blocked drain can make water flow back into a bathroom or laundry.
A sewer backup can leave dirty water that needs careful cleaning.
Water from an upstairs bathroom may drip through the ceiling below.
Small leaks behind a fridge or other appliance may go unnoticed.
Here are some things people ask when dealing with a leak, wet floor or flood at home.
We take water damage calls from Malvern and nearby suburbs. If you have a wet floor, leaking pipe or flooded room, tell us your address and what happened. We'll check whether help is available in your area.
Service times depend on your suburb and current bookings. Call 0433 420 900 to check availability for your address.
Had a leak or flood at home? This guide explains what to check, what can stay wet and when to ask for help.
You come home and find water on the floor. Maybe a pipe has burst, or the washing machine has leaked. You clean up what you can, but you're not sure if the floor is dry underneath. This is a common worry after water damage.
Water damage restoration in Malvern isn't only about getting rid of the puddles. Water can reach carpet underlay, wooden floors, kitchen cupboards and the lower part of a wall. These areas can stay wet after the surface looks dry.
Need help with a leak or flood? Call 0433 420 900 and tell us which rooms are wet.
Water often spreads further than people expect. A leak in the kitchen may reach the hallway. Water from a bathroom can run under a wall and wet the carpet in the next room.
Check for damp carpet edges, swollen skirting boards, dark marks on walls and floors that feel uneven. A damp smell can also be a sign that water is still there.
Don't assume a room is dry just because you can't see any water. If the floor feels soft or a ceiling is starting to sag, keep clear of the area and get it checked.
A broken pipe or washing machine hose can let a lot of water out in a short time. If it's safe, turn off the water supply. A licensed plumber should fix the leak. After that, water removal and drying may be needed for the wet rooms.
Malvern has many homes with tiled roofs, upstairs rooms and wooden floors. If rain gets through the roof, it can leave marks on the ceiling or wet the walls below. The roof needs fixing, and any wet areas inside need checking and drying.
Sewage water can carry germs. Keep children and pets away, and don't walk through the water. A plumber may need to clear the blockage. The affected room may also need sewage cleanup, with some damaged items removed.
Water pumps: help remove large amounts of water from flooded rooms.
Water vacuums: pull water from suitable floors and carpets.
Moisture meters: help find wet areas and check if they're drying.
Drying fans: move air across wet surfaces to help them dry.
Dehumidifiers: take extra moisture out of the air while drying work is being done.
Floor drying equipment: may help remove water under some wooden or hard floors.
Air filters: can help remove dust and small particles during certain cleaning jobs.
Many Malvern homes have carpeted bedrooms and wooden floors in living areas. When water gets into these floors, it doesn't always dry on its own. Carpet underlay can hold water, while wooden boards may swell or bend.
A carpet soaked with clean water may be saved if the problem is dealt with early. Wooden floors can sometimes be dried too. But the type of floor, how long it has been wet and how much damage it has suffered all matter.
If you're unsure whether a floor can be saved, ask for a check before pulling it up. You can also read about wet carpet cleaning and wood floor drying.
Water damage can be harder to deal with when you're in a unit or apartment. A leak from an upstairs bathroom may reach the ceiling below. Water from one room can also spread into a neighbour's property.
If you rent, tell your property manager or landlord as soon as possible. If you live in an apartment building, the owners corporation or building manager may need to know too.
Shops and offices may need special care if water has reached power points, furniture or work equipment. The first step is to make the area safe, then check which parts need drying.
Ask what work is included in the quote. For example, will the job cover water removal, carpet drying or checking the floor underneath? Will someone come back to check the drying progress?
Ask about the cost before work begins. Some jobs may need extra drying or repairs once more damage is found. It's best to understand what is included and what may cost extra.
We offer a 100% service guarantee on agreed work. Ask us to explain the terms when booking. A service guarantee does not mean every damaged carpet, wall or floor can be saved.
Take photos of the water damage if you can do so safely. Keep a note of when you found the leak, which rooms got wet and anything that was damaged.
Contact your insurance company early. They may want photos, a plumber's report or details of the cleanup work. Some insurers ask you to get approval before certain repairs begin.
It's worth checking your policy so you know what may be covered. You can also ask us which job records are available after the work.
You don't need to know exactly how bad the damage is. Just tell us what happened. Was it a pipe, washing machine, roof leak or storm? Is water still coming in? Which rooms are wet?
Let us know if there's standing water, a wet carpet, swollen wooden floorboards or a damp ceiling. If the water came from a toilet or sewer, mention that as well.
We take enquiries from Malvern, Malvern East, Armadale, Toorak, Caulfield North, Glen Iris, Kooyong and nearby suburbs. Call 0433 420 900 to check availability for your address.